Intex PureSpa™ SSP-H-20-1C instruction manual

295

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OWNER’S MANUAL

PureSpa™

SSP-H-20-1C

295-*A*-R2-1708

Do not forget to try these other ﬁ ne Intex products: pools, pool

accessories, in-home toys, airbeds and boats available at ﬁ ne

retailers or visit our website.

Due to a policy of continuous product improvement, Intex reserves

the right to change speciﬁ cations and appearance, which may

result in updates to the instruction manual without notice.

For illustrative purposes only.

– Intex Recreation Corp.

vorbehalten. Printed in China/Imprimé en Chine/Impreso en China/Gedruckt in China.

®™ Trademarks used in some countries of the world under license from/®™ Marques utilisées dans certains pays sous licence de/

Marcas registradas utilizadas en algunos países del mundo bajo licencia de/Warenzeichen verwendet in einigen Ländern der Welt in

Lizenz von/

Intex Marketing Ltd. to/à/a/an Intex Trading Ltd., Intex Development Co. Ltd., G.P.O Box 28829, Hong Kong & Intex

Recreation Corp., P.O. Box 1440, Long Beach, CA 90801

• Distributed in the European Union by/Distribué dans l’Union Européenne

par/Distribuido en la unión Europea por/Vertrieb in der Europäischen Union durch/

Intex Trading B.V., Venneveld 9, 4705 RR

Roosendaal – The Netherlands

www.intexcorp.com

IMPORTANT

SAFETY RULES

Please read, understand, and follow all

instructions carefully before installing

and using this product. Keep for future

reference.

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Warning……………………………………………………………………………… 3-5

Parts………………………………………………………………………………….. 6-7

Set-up………………………………………………………………………………… 8-11

Operation…………………………………………………………………………… 12

LED Code Chart………………………………………………………………….. 13

Maintenance and Chemicals……………………………………………….. 14-19

Storage………………………………………………………………………………. 19

Troubleshooting…………………………………………………………………. 20

Warranty…………………………………………………………………………….. 21

TABLE OF CONTENTS

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IMPORTANT SAFETY RULES

When installing and using this electrical equipment, basic safety precautions should always be followed, including the following.

READ AND FOLLOW ALL INSTRUCTIONS

• Risk of Accidental Drowning. Extreme caution must be exercised to prevent unauthorized access

by children. To avoid accidents, ensure that children cannot use this spa unless they are

supervised at all times.

• Risk of Drowning. Inspect the spa cover regularly for leaks, premature wear and tear, damage, or

signs of deterioration. Never use a worn or damaged cover: it will not provide the level of

protection required to prevent unsupervised access to the spa by a child.

• Risk of Injury. Replace damaged cord immediately. Do not bury cord.

• Risk of Electric Shock. Do not permit any electric appliance, such as a light, telephone, radio, or

television, within 3.5 m (11.5 feet) of a spa or hot tub.

• Risk of Electric Shock. Do not use the spa when it is raining, thundering or lightning.

• The spa electrical appliance should be supplied through a residual current device (RCD) having a

rated residual operating current not exceeding 30 mA.

• The spa electrical appliance comprises a portable residual current device (PRCD) having a rated

residual operating current not exceeding 10 mA. If a leakage current of more than 10 mA is

detected, the PRCD will operate and cut-off the power supply, in such case, unplug and stop

using the spa at once. You must contact the local service center for assistance and/or repair of the

product.

• Parts containing live parts, except parts supplied with safety extra-low voltage not exceeding 12 V,

must be inaccessible to a person in the spa.

• Electrical installation shall fulﬁ ll the requirements of local national standards.

• Parts incorporating electrical components, except remote control devices, must be located or ﬁ xed

so that they cannot fall into the spa.

• To reduce the risk of injury, do not permit children to use this product unless they are closely

supervised at all times.

• Children should not use spas or hot tubs without adult supervision.

• To reduce the risk of child drowning, supervise children at all times. Attach and lock spa cover after

each use.

• To reduce the risk of injury:

a) The water in a spa should never exceed 40°C (104°F). Water temperatures between 38°C (100°F)

and 40°C (104°F) are considered safe for a healthy adult. Lower water temperatures are

recommended for young children and when spa use exceeds 10 minutes.

b) Since excessive water temperatures have a high potential for causing fetal damage during the

early months of pregnancy, pregnant or possibly pregnant women should limit spa water

temperatures to 38°C (100°F).

c) Before entering a spa or hot tub, the user should measure the water temperature with an accurate

thermometer since the tolerance of water temperature-regulating devices varies.

d) The use of alcohol, drugs, or medication before or during spa use may lead to unconsciousness

with the possibility of drowning.

e) Obese persons and persons with a history of heart disease, low or high blood pressure, circulatory

system problems, or diabetes should consult a physician before using a spa.

DANGER

WARNING

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f) Persons using medication should consult a physician before using a spa since some medication

may induce drowsiness while other medication may affect heart rate, blood pressure, and

circulation.

g) People using medications and/or having an adverse medical history should consult a physician

before using a spa or hot tub.

h) Check with a doctor before use if pregnant, diabetic, in poor health, or under medical care.

• People with infectious diseases should not use a spa or hot tub.

• To avoid injury exercise care when entering or existing the spa or hot tub.

• Do not use drugs or alcohol before or during the use of a spa or hot tub to avoid unconsciousness

and possible drowning.

• Pregnant and possible pregnant women should consult a physician before using a spa or hot tub.

• Water temperature in excess of 38°C degree may be injurious to your health.

• Do not use a spa or hot tub immediately following strenuous exercise.

• Prolonged immersion in a spa or hot tub may be injurious to your health.

• When pregnant, soaking in hot water for long periods can harm your fetus. Measure the water

temperature before entering. Do not enter spa if water is hotter than 38°C (100°F). Do not stay in

spa for longer than 10 minutes.

• Spa heat in conjunction with alcohol, drugs, or medication can cause unconsciousness.

• Exit immediately if uncomfortable, dizzy, or sleepy. Spa heat can cause hyperthermia and

unconsciousness.

• The causes, symptoms, and effects of hyperthermia may be described as follows: Hyperthermia

occurs when the internal temperature of the body reaches a level several degrees above the

normal body temperature of 37°C (98.6°F). The symptoms of hyperthermia include an increase in

the internal temperature of the body, dizziness, lethargy, drowsiness, and fainting. The effects of

hyperthermia include failure to perceive heat; failure to recognize the need to exit spa or hot tub;

unawareness of impending hazard; fetal damage in pregnant women; physical inability to exit the

spa or hot tub; and unconsciousness resulting in the danger of drowning.

• The use of alcohol, drugs, or medication can greatly increase the risk of fatal hyperthermia in hot

tubs and spas.

• Always add chemicals to water, never add water to chemicals. Adding water to chemicals may

cause strong fumes or violent reactions and hazardous chemical spray.

• Never jump or dive into a spa or any shallow body of water.

• Assembly and disassembly by adults only.

• This appliance can be used by children aged from 8 years and above and persons with reduced

physical, sensory or mental capabilities or lack of experience and knowledge if they have been

given supervision or instruction concerning use of the appliance in a safe way and understand the

hazards involved. Children shall not play with the appliance. Cleaning and maintenance must be

performed by an adult above 18 years old, and who is familiar with the risk of electric shock.

• No part of the electrical appliance is to be located above the bath during use.

• Keep the plug of this product more than 4m away from the spa and at a height of 1.2 m at least.

• Always unplug this product from the electrical outlet before removing, cleaning, servicing or making

any adjustment to the product, and on raining days.

• Do not bury the electrical cord. Locate the cord where it will not be damaged by lawn mowers,

hedge trimmers and other equipment.

• If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly

qualiﬁ ed persons in order to avoid a hazard. Use only identical replacement parts when servicing.

WARNING

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CAUTION

• Maintain water chemistry in accordance with manufacturer’s instructions.

• This product is provided with a RCD located at the end of the power cord. The RCD must be

tested before each use. Do not use the spa if the RCD does not function properly. Disconnect

the power cord until the fault has been identiﬁ ed and corrected. Contact a qualiﬁ ed electrician to

correct the fault. Do not bypass the RCD. There are no serviceable parts inside the RCD.

Opening the RCD will void the warranty.

Press the

RESET

button on the RCD.

Turn on the spa electrical equipment.

Press the

TEST

button on the RCD. The RCD indicator should turn

off and the electrical equipment should shut off. If the RCD indicator

does not turn off, and the electrical equipment does not shut off, the

RCD is faulty. Do not use the spa. Contact a qualiﬁ ed electrician to

correct the fault.

Press the

RESET

button on the RCD. The indicator on the RCD

should turn on. If the RCD indicator does not turn on, the RCD is

faulty. Do not use the spa. Contact a qualiﬁ ed electrician

immediately to correct the fault.

WARNING

TEST

RESET

TEST

RESET

TEST

Page 5

• Always keep plug dry, plug in with wet plug is deﬁ nitely forbidden!

• The plug of SPA must be directly connected only to a earthed socket-outlet from a ﬁ xed electrical

installation.

• To reduce the risk of electric shock, do not use extension cords, timers, plug adaptors or converter

plugs to connect unit to electrical supply; provide a properly located outlet.

• Do not attempt to plug in or unplug this product while standing in water or when your hands are wet.

• Do not leave the spa empty for extended period of time. Do not expose the spa to direct sunlight for

extended period of time.

• When the appliance is not in use for long period of time, such as in the winter, the spa set should be

disassembled and stored indoor.

• Do not allow the water in the spa to freeze. Do not turn on the spa when the water is frozen.

• Do not use the spa if damaged in delivery and/or malfunctioning in any fashion. Contact the Intex

service center for further direction.

• Never use the spa alone or allow others to use the spa alone.

• Never pour water with a temperature higher than 40°C (104°F) into the spa directly.

• Keep all pets away from spa to avoid any damage.

• Do not add bath oil or bath salt to the spa water.

• The spa must be setup on a level, ﬂ at and smooth surface that is capable of supporting the

maximum load of the ﬁ lled spa with four adult occupants: weight 1136 kg (2500 lbs); six

adults: 1592 kg (3500 lbs).

• Provide adequate drainage system around the spa to deal with overﬂ ow water and splashes.

WARNING

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PARTS

Before assembling your product, please take a few minutes to check the contents

and become familiar with all the parts.

NOTE:

Drawings for illustration purpose only. Actual product may vary. Not to scale.

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When ordering parts, be sure to quote the model number and part numbers.

PARTS (continued)

Before assembling your product, please take a few minutes to check the contents

and become familiar with all the parts.

Page 7

REF.

NO.

DESCRIPTION QTY.

PART NO.

4 ADULTS 6 ADULTS

28404 28406 28408 28410

1 CONTROL BASE 1 12320 12320B 12320 12320B

2 CONTROL BASE BACK COVER 1 11719 11719B 11719 11719B

3 CONTROL PANEL (INCLUDED #4) 1 11930 11930B 11930 11930B

4 CONTROL PANEL BOLT 3 11024 11024B 11024 11024B

5 CONTROL BASE INFLATION CAP 1 11831 11831B 11831 11831B

6 CONTROL PANEL BOLT WRENCH 1 11053 11053 11053 11053

7 SPA/COVER INFLATION HOSE 1 11830 11830 11830 11830

8 SPA CONTROL INLET/OUTLET O-RING 2 11699 11699 11699 11699

9 SPA CONTROL AIR INLET O-RING 1 11687 11687 11687 11687

10 SPA DRAIN PLUG 1 11696 11696B 11696 11696B

11 SPA DRAIN VALVE ADAPTOR 1 11718 11718 11718 11718

12 FILTER CARTRIDGE HOUSING 1 11798 11798 11798 11798

13 FILTER CARTRIDGE 2 11692 11692 11692 11692

14 FILTER CARTRIDGE HOUSING LID 1 11797 11797 11797 11797

15 INLET/OUTLET PLUG 3 11739 11739 11739 11739

16 SPA TUB 1 11842 12260 12106 12258

17 SPA COVER 1 11841 12261 12107 12256

SPA COVER INFLATABLE BLADDER (PRE-INSTALLED IN SPA COVER)

1 11689 11689 12108 12108

19 GROUND CLOTH 1 11717 11717 12109 12109

20 CHEMICAL DISPENSER 1 11614 11614 11614 11614

21 TEST STRIPS 1 11855 11855 11855 11855

22 WRENCH 1 11742 11742 11742 11742

23 PRESSURE GAUGE 1 11741 11741 11741 11741

24 INFLATION HOSE ADAPTOR 1 11829 11829 11829 11829

25 MALE BUCKLE 6 11698 11698B 11698 11698B

26 FEMALE BUCKLE 6 11799 11799B 11799 11799B

27 DEFLATION OUTLET CAP 1 11934 11934B 11934 11934B

28 DEFLATION HOSE ADAPTOR 1 11935 11935 11935 11935

SPA FILTER MOTOR

1 11886 11886B 11886 11886B

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PRODUCT SPECIFICATIONS

SET UP

Cord-connected spa with pump, heater, blower, built-in hard water treatment and control panel.

This product requires a minimum of 13 Amps. If the circuit breaker trips, please check that no other

appliances or other large loads are on the same circuit as the spa.

Site preparation and requirements

• The spa can be installed indoor or outdoor. For household use only.

• Make sure the area is free of sharp objects under or around the spa.

• Provide a properly located power outlet to connect the spa and allow easy access for periodic testing of the

cord mounted RCD.

• Make sure there is enough clearance around the spa for full access to the spa equipment for maintenance

and/or service.

• The area shall facilitate draining purposes during long term spa storage.

Additional requirements for indoor installation

• Make sure the ﬂ oor can support the full weight of the ﬁ lled spa with the maximum number of occupants.

Check with a qualiﬁ ed contractor or a structural engineer to verify this requirement.

• Make sure the ﬂ oor is water resistant and non-slip surface. Do not install the spa on carpet or other

materials that will be damaged by moisture, condensation.

• Do not install the spa indoors on a second ﬂ oor above ﬁ nished living space due to the possibility of water

and humidity damage.

• Humidity is a natural side effect of indoor spa installation. The room shall be properly ventilated to allow

moisture to escape. Install a ventilating system to prevent excess condensation, moisture in the room.

Additional requirements for outdoor installation

• Spa owners may need to comply with local or states laws relating to childproof fencing, safety barriers,

lighting, and other safety requirements. Contact your local building code enforcement ofﬁ ce for further

details.

• Make sure the surface is level, ﬂ at, smooth and strong enough to support the full weight of the ﬁ lled spa.

• Do not setup the spa on grass or dirt, as this increases the amount of debris entering the spa, and damage

the spa ﬂ oor.

•

Do not expose the spa to direct sunlight for extended period of time.

• It is possible to install and leave the spa outside at a temperature not lower than 4°C (39°F) provided the

water temperature inside the spa is higher than 4°C (39°F) and the water inside the circulation system,

pump, pipe are not frozen. Put a “temp barrier mat” between the spa ﬂ oor and the ground to prevent heat

loss from the bottom of the spa and to provide better heat retention.

Maximum seating capacity: 4 adults 6 adults

Water capacity: 210 gal (795 L) 290 gal (1098 L)

Inner/outer diameter: 57/77 in (145/196 cm) 65/85 in (165/216 cm)

Height: 28 in (71 cm)

Bubble air blower: 1.1 HP / 220-240 V / 50 Hz

Filter pump ﬂ ow rate: 460 gal/hr (1,741 L/hr)

Heater power: 2,200 Watts / 220-240 V / 50 Hz

Temperature range: 20ºC – 40ºC (68ºF – 104ºF)

Temperature rise: 1.5-2.5ºC/hr (3ºF – 4.5ºF/hr) 1-2ºC/hr (2ºF – 3.5ºF/hr)

Number of Bubble Jets:

120 (28404)

140 (28406)

140 (28408)

170 (28410)

Spa tub recommended working air pressure: 0.083 bar (1.2 psi)

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SET UP (continued)

Setup the spa with at least 2 persons.

Move the entire package to the selected site. Do not drag the spa tub across the ground as this can

cause damage and leakage.

Open the carton carefully as this carton can be used to store the spa during long term storage or when

not in use.

Lay out all the parts on the ground and make sure all the parts are accounted for. For missing or

damaged parts contact the appropriate Intex Service Center listed in the separate “Authorized service

Centers” sheet.

Spa Control Unit Assembly

Connect the control panel

(3)

cable plug into the receptacle on top of the spa control base and screw in

the plug cover ﬁ rmly by hand

(see drawing 1)

Screw the control panel bolts

(4)

with the provided bolt wrench

(6)

to secure the control panel

(see

drawing 2)

Plug the spa control unit into a electrical outlet.

Page 9

Inﬂ ation

Inﬂ ate the Spa Tub Wall

Take out the ground cloth

(19)

and spread it over the cleared area. Then spread out the spa liner over

the ground cloth and point the drain valve towards a suitable draining area.

Note:

Spread the ground

cloth with the bubbles facing down over the cleared area where you intend to setup your spa.

Press the button located on top of the control base

and remove the back cover

(see drawing 3)

Unscrew the control base inﬂ ation cap

(5)

to reveal the air blower inﬂ ation outlet, insert one end of the

inﬂ ation hose

(7)

into the outlet and turn to the right to lock it

(see drawing 4)

Unscrew the air valve cap to reveal the stem in the up position for inﬂ ation. Insert the other end of the

inﬂ ation hose

(7)

into the valve and turn to the right to lock it in position

(see drawing 5)

Press

1 2

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SET UP (continued)

Press the button to turn on the control unit panel buttons ﬁ rst. Press the button to inﬂ ate the

spa tub wall until it is ﬁ rm to the touch but not hard

(see drawing 6)

IMPORTANT:

Do not over inﬂ ate or use high pressure air compressor to inﬂ ate.

Press the button again to turn it off.

Disconnect the inﬂ ation hose

(7)

from the air valve and attach the pressure gauge

(23)

to the air valve.

The pressure gauge indicator should be in the green area for a properly inﬂ ated spa tub

(see

drawing 7)

. Repeat previous steps to add more air if necessary.

Replace the air valve cap back.

NOTE:

The cap is designed to be screwed on and off. Never exert force as this could cause the

complete internal inﬂ ation system of the valve to come loose. See “Spa Tub Air Valve Fastening” for

valve maintenance.

Inﬂ ate the Spa Cover Air Bladder

Open the inﬂ ation valve and insert the inﬂ ation

hose

(7)

into the valve; press to inﬂ ate

until it is ﬁ rm to the touch but not hard

(see

drawing 8)

Disconnect the inﬂ ation hose

(7)

from the air

blower inﬂ ation outlet and the valve.

Replace the control base inﬂ ation cap

(5)

back; close and recess the inﬂ ation valve.

NOTE:

If there is a need to add some air to the spa tub wall or spa cover air bladder after they have been

setup, refer to above “Inﬂ ate the Spa Tub Wall” and “Inﬂ ate the Spa Cover Air Bladder” sections. The cover

air bladder is preinstalled inside the spa cover. If it needs to be reinstalled, place the uninﬂ ated air bladder

inside the spa cover lip before inﬂ ating the bladder.

Deﬂ ation

For Spa Tub Wall:

Unscrew the cap to reveal the stem, push the stem in

and turn 90 degree right to secure it in the down

position

(see drawing 9)

Once the deﬂ ation is completed, push the stem in and

turn 90 degree left to return it to the inﬂ ation position.

Replace the cap back.

For Cover Air Bladder:

Pull valve cap out and squeeze the valve at its base

until deﬂ ated.

Close and recess the valve back.

6 7

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SET UP (continued)

Spa Control Unit Installation

Connect the spa control unit to the spa tub

(see drawing 10)

. Hand-tighten the connectors securely.

Do not use tools to tighten.

Reinstall the back cover

(2)

to the spa control base

(see drawing 11)

Back cover must be installed

before using the SPA.

CAUTION:

Do not sit, lean, cover or place any objects over the spa control unit.

Attach the ﬁ lter cartridge housing assembly to the inside of the spa

tub outlet grid (lower position, marked “C”)

(see drawing 12)

Inﬂ ate

the spa tub ﬁ rst before installing ﬁ lter pump ﬁ ttings.

Before ﬁ lling with water ensure the bottom drain valve caps are

securely closed on the inside and outside.

Fill the spa tub with freshwater to a level between MIN and MAX

marked on the inside of the spa wall. Do not over ﬁ ll the spa.

Never move the spa tub with water inside and/or with the control

base attached to the spa as the spa or control base may be

damaged.

WARNING:

Never pour water with a temperature higher than

40°C (104°F) into the spa directly. It is recommended to ﬁ ll the

spa tub with lukewarm water for quick heating and energy saving.

Place the spa cover and spa air bladder (pre-installed in spa cover) over the spa tub, and make sure the

spa cover buckles are locked using the key provided after pulling the buckled straps tight.

IMPORTANT:

Inspect the spa cover regularly for leak, premature wear and tear or deterioration. Never

use a damaged spa cover.

Ensure the spa is plugged into a electrical socket and press the button to turn on the control unit

panel buttons ﬁ rst. Press the button on the control panel to activate the heater, see “Spa Control

Unit Panel” operation section.

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OPERATION

SPA CONTROL UNIT PANEL

On/Off Button:

Once the unit is plugged in, use this button to active the control unit panel

buttons. The light next to the button is green when activated. Press this button to turn off all

currently activated functions.

NOTE:

The On/Off button may appear as a black button in the center of the control panel.

Heat Button:

Use this button to activate the heating system. The pump will heat the spa water

until the water temperature reaches the set temperature. When the spa water temperature drops

1-2°C (1.8-3.6°F) below the set temperature the heating system will restart. When the ﬂ ame icon

on the display is red, the heating system is activated. When the ﬂ ame icon turns green, the

water is at the set temperature. The heating system is at rest and the ﬁ ltration system will

continue working nonstop.

NOTE:

To stop the ﬁ ltration system while the heater is at rest mode, press the ﬂ ame button ﬁ rst

and then the ﬁ lter button. Pressing the ﬂ ame button only while the heater is at rest mode will

turn off the heating system only and the ﬁ ltration system will operate for another 24 hours before

it turns off automatically.

Celsius/Fahrenheit Toggle button:

The temperature can be displayed in either Fahrenheit or Celsius. The system’s default is

Celsius.

CAUTION:

NEVER use the spa if indicated water temperature is more than 40°C (104ºF).

Temperature Adjustment Buttons:

Pressing the Temperature Increase or Decrease

buttons will cause the LED to ﬂ ash. When ﬂ ashing you can adjust to the desired temperature

setting. If you hold these buttons down the values will rapidly increase or decrease. The new

and desired temperature setting will remain on the LED display for 5 seconds to conﬁ rm the new

value.

NOTE:

The default temperature is 20°C (68°F).

NOTE:

Temperature adjustment ranges from 20°C (68°F) to 40°C (104°F).

Water Filter Button:

This button turns the ﬁ lter pump on and off. If the heating system is activated the ﬁ ltration

system will automatically start.

The water ﬁ lter icon on the display is green when activated.

Bubble Button:

Use this button to activate the massage system, which has a 30-minute

auto-shutoff feature. The bubble icon on the displays is green when activated.

WARNING:

Do not run Bubble system when the cover is attached, air can accumulate

inside the spa and cause irreparable damage and bodily harm.

LED Display:

Once plugged in the LED displays the current water temperature automatically.

NOTE:

the built-in hard water treatment function works automatically in conjunction with the ﬁ ltration system.

IMPORTANT:

The following conditions will lead to slow water heating.

• The ambient temperature is lower than 10ºC (50ºF).

• Outdoor wind speed is above 3.5-5.4 m/s (8-12 mph).

• The air bubble function is activated when heating the spa water.

• The spa is not properly covered with the spa cover when the water is heating.

A: Heat Button

B: Celsius/Fahrenheit Toggle Button

C: Temperature Increase Button

D: Temperature Decrease Button

E: Water Filter Button

F: Bubble Button

G: LED Display

H: On/Off Button

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LED CODE CHART

E90

No water ﬂ ow

• Turn off and unplug the control unit.

• Ensure the outlet cover grid is clean and free

from obstructions.

• Clean or replace the cartridge, see

Maintenance and Storage section.

• Ensure the in/outlet connections on the spa tub

and ﬁ lter pump are not blocked.

• Keep the spa water properly sanitized to

ensure a clean and unclogged ﬁ lter cartridge.

• If problem persists, contact Intex Service

Center.

E94

Water temperature too low

• If the ambient temperature is below 4°C (39°F),

we recommend not to use the spa.

• Turn off and unplug the control unit, add some

warm water to raise the spa water temperature

above 5°C (41°F), then press the button to

heat up the water to the desired temperature.

• If problem persists, contact Intex Service

center.

E95

Water temperature too high

• Turn off and unplug the control unit. When the

water has cooled down, plug the RCD and

restart all over again.

• Turn the heater off, then press the ﬁ lter and

bubble buttons to lower the water temperature.

• If problem persists, contact Intex Service

Center.

E96

System Error

• Turn off and unplug the control unit, use the

cap to stop the water from ﬂ owing out of the

tub, disassemble and drain out the control unit.

Reassemble the control unit back to the tub.

Plug the RCD and restart all over again.

• If problem persists, contact Intex Service

Center.

E97

Dry-ﬁ re Protection • Contact Intex Service Center.

E99

Water temperature sensor broken • Contact Intex Service Center.

END

After 72 hours of continuous

heating operation, the pump will

hibernate automatically. The rapid

heating and water ﬁ ltration

functions are disabled.

• Press the button to re-active the

ﬁ lter pump.

LED Reading CAUSE SOLUTION

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Page 14

MAINTENANCE AND CHEMICALS

Water Sanitation

The spa owner must regularly check and keep the spa water sanitized with scheduled maintenance (daily, if

necessary). Adding sanitizer and other chemical will control bacteria and viruses present in the spa water.

The maintenance of a proper water balance through appropriate use of sanitizers is the single most important

factor in maximizing the life and appearance of the spa tub as well as ensuring clean, healthy and safe water.

Proper technique is important for water testing and treating the spa water. See your pool/spa professional for

chemical, sanitizer, test kits and testing procedures questions.

CATUTION:

ALWAYS FOLLOW THE CHEMICAL MANUFACTURER’S DIRECTIONS, AND THE

HEALTH AND HAZARD WARNINGS.

Do not add chemicals if the spa is occupied. This can cause skin or eye irritation.

Concentrated chlorine

solutions can damage the spa tub. In no event is Intex Recreation Corp., Intex Development Co. Ltd., their

related companies, authorized agents and service centers, retailers or employees liable to the buyer or any other

party for costs associated with the loss of spa water, chemicals or water damage.

Maintenance of Spa Water and Cartridge

Protect all the spa occupants from possible water-related illnesses by keeping the spa water clean and sanitized.

Always practice good hygiene. To ensure proper spa water quality follow these procedures:

Inspect and clean the ﬁ lter cartridge every day, and change the ﬁ lter

cartridge every 3 days.

Unscrew the cartridge housing assembly from the spa tub wall and

remove the cartridge

(see drawing 13)

Use a garden hose to rinse off the cartridge. If the cartridge remains

soiled and discolored it should be replaced. Keep spare cartridges

on hand.

Reinstall the clean cartridge back into the cartridge housing and

replace the cartridge housing assembly back onto the spa tub wall.

Change the spa water every 3 days. See “Spa Tub Drainage” and “Spa

Tub Cleaning” sections for details.

Use spa chemicals to maintain proper water chemistry. Spa damage

resulting from misuse of chemicals and mismanagement of spa water

is not covered by the warranty.

All occupants must shower before entering the spa.

Water Chemistry Balance

Maintain the spa water pH level between 7.2 and 7.8, total alkalinity level between 80 and 120 ppm and free

chlorine level between 2 to 4 ppm. Use the included test strips to test the spa water chemistry before each use

of the spa and continue to test the water no less than once a week.

The Test Strips can test the “Free Chlorine”, “pH”, “Total Alkalinity” and “Calcium Hardness” levels at the same

time:

Dip the entire strip into the water and remove immediately.

Hold the strip level for 15 seconds. Do not shake excess water from the strip.

Compare the strip pad to the color chart on the packaging label. If necessary, adjust the chemical level

in the pool water.

NOTE:

Check the expiry date of the test kit as the test results may be inaccurate if the kit is used after that date.

Low pH will damage the spa tub and pump. Damage resulting from chemical imbalance is not covered by the

warranty.

Use the included chemical ﬂ oater dispenser to administer chlorine [chemical tablet size: less than 1” (2.5 cm)

diameter] into the spa water. Add 1 tablet into the dispenser. Always follow the chemical manufacturer’s

directions. Remove the chemical ﬂ oater dispenser when the spa is in use.

Never let chlorine come in contact with the spa tub if it is not completely dissolved.

IMPORTANT:

Press the button on the spa control panel to turn on the bubble air blower and help dissolve

the chemicals into the water.

Never mix chemicals together. Add the chemicals to the spa water separately. Thoroughly dissolve each

chemical before adding another one to the water.

WARNING

Always unplug this product from the electrical outlet before removing, cleaning, servicing or

making any adjustment to the product.

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SPA WATER CHEMISTRY AND BALANCE

Preferred Water Chemistry Reading

Minimum Ideal Maximum

Free Chlorine

2 ppm 2 – 4 ppm 5 ppm

7.2 7.2 – 7.6 7.8

Total Alkalinity (TA)

60 ppm 80 ppm 120 ppm

Calcium Hardness (CaCO

)

100 ppm 150–250 ppm 350 ppm

Saturation Index (SI)

–0.3 0 +0.3

Water Temperature

20ºC / 68ºF 20–40ºC / 68–104ºF 40ºC / 104ºF

Free chlorine:

is the chlorine residual present in the spa water.

Result if too low – Inadequate level of disinfection.

Result if too high – cause odor problem, skin & eye irritation, corroded metals and other materials.

pH:

a value that indicates how acidic or basic the spa water is.

Result if too low – Corroded metals, eye & skin irritation, and destruction of total alkalinity.

Result if too high – Scale formation, cloudy water, shorter ﬁ lter/heater runs, eye & skin irritation, poor chlorine

efﬁ ciency.

Total Alkalinity (TA):

indicates the degree of the water’s resistance to pH change. It determines the speed

and ease of pH change, so always adjust total alkalinity before adjusting the pH level.

Result if too low – Corroded metals, eye & skin irritation. Low alkalinity will cause the pH to be unstable.

Result if too high – Scale formation, cloudy water, shorter ﬁ lter/heater runs, eye & skin irritation, high chlorine

demand.

Calcium Hardness (CaCO

refers to the amount of calcium and magnesium dissolved in the water.

Result if too low – Difﬁ culty balancing water, corrosion of metal components, eye & skin irritation and water

foaming.

Result if too high – Scale formation, cloudy water, eye & skin irritation, difﬁ culty balancing water and ﬁ lter/

heater inefﬁ ciency.

Saturation Index (SI):

temperature, calcium hardness concentration, total alkalinity and pH represent the

main factors inﬂ uencing scale formation. The tendency of water to either form scale or corrode is indicated by

the Saturation Index (SI):

SI = pH+TF+CF+AF-12.1

*Where: TF = Temperature Factor; CF = Calcium Hardness Factor; AF = Total Alkalinity Factor

Water Temperature

Calcium

Hardness (ppm)

Total

Alkalinity (ppm)

(ºC) (ºF)

8 46 0.2 75 1.5 50 1.7

12 54 0.3 100 1.6 75 1.9

16 61 0.4 150 1.8 100 2.0

19 66 0.5 200 1.9 150 2.2

24 75 0.6 250 2.0 200 2.3

29 84 0.7 300 2.1 300 2.5

34 93 0.8 400 2.2 400 2.6

40 104 0.9 500 2.3 — —

— — — 1000 2.6 — —

Test the water pH, Temperature, Calcium Hardness and Total Alkalinity levels. Use the equivalent Factors in

the SI equation.

SI = 0, Balance

If SI > 0, Scaling or cloudy water condition.

If SI < 0, Corrosive to metals or eye & skin irritating condition.

The SI is considered satisfactory if the value is within -0.3 to +0.3 range. Zero being perfect.

Page 15

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SPA WATER CHEMISTRY AND BALANCE (continued)

SPA Water Adjustment

How to adjust the spa water chemistry when the levels are off the range.

CAUTION:

Always follow the chemical manufacturer’s directions, and the health and hazard warnings.

Total Alkalinity (TA) Adjustment

Remove the spa cover to aerate the water and use the included test strips to check the chemistry level.

Ensure the chlorine level in the water is between 2-4 ppm ﬁ rst, as chlorine will affect the TA test result.

If the TA level (and not the pH) is higher than 120 ppm, to lower the TA level, you add muriatic acid (hydrochloric

acid) or sodium bisulfate.

If the TA level is lower than 60 ppm, you add sodium bicarbonate.

For example (for 4 adults), if the TA level is 180 ppm, the desired decrease is 60 ppm, from below chart, you

need to add 0.269 Lb (121 g) of sodium bisulfate or 0.101 qt (96 ml) of muriatic acid.

If the test strip color is between 180 ppm and 240 ppm, and close to 180 ppm, you can also add 0.269 Lb

(121 g) of sodium bisulfate or 0.101 qt (96 ml) of muriatic acid.

If the reading is more than 240 ppm, you can add sodium bisulfate or muriatic acid to the water drop by drop

until the test strip indicates a 240 ppm reading, then add 0.528 Lb (238 g) of sodium bisulfate or 0.202 qt

(192 ml) of muriatic acid.

NOTE:

After adjustment, retest the water after 24 hours and adjust again if necessary.

Desired level 60 ppm 80 ppm 100 ppm 120 ppm 140 ppm

Volume:

210 gal / 795 L

0.269 Lb 0.358 Lb 0.448 Lb 0.528 Lb 0.627 Lb

121 g 161 g 202 g 238 g 283 g

Volume:

290 gal / 1098 L

0.368 Lb 0.492 Lb 0.614 Lb 0.737 Lb 0.860 Lb

168 g 224 g 279 g 335 g 391 g

Lowering Total Alkalinity

Amount of Sodium Bisulfate to lower Total Alkalinity

Desired level 20 ppm 40 ppm 60 ppm 80 ppm

Volume:

210 gal / 795 L

0.059 Lb 0.118 Lb 0.178 Lb 0.237 Lb

27 g 53 g 80 g 107 g

Volume:

290 gal / 1098 L

0.081 Lb 0.162 Lb 0.244 Lb 0.326 Lb

37 g 74 g 111 g 148 g

Raising Total Alkalinity

Amount of Sodium Bicarbonate to raise Total Alkalinity

Desired level 60 ppm 80 ppm 100 ppm 120 ppm 140 ppm

Volume:

210 gal / 795 L

0.101 qt 0.135 qt 0.169 qt 0.202 qt 0.234 qt

96 mL 128 mL 160 mL 192 mL 223 mL

Volume:

290 gal / 1098 L

0.139 qt 0.185 qt 0.232 qt 0.278 qt 0.324 qt

132 mL 176 mL 220 mL 264 mL 308 mL

Amount of Muriatic Acid to lower Total Alkalinity

(Muriatic acid: 31.45%)

Page 16

pH Adjustment

After the total alkalinity has been lowered to 120 ppm or raised to 80 ppm and the pH is still high or low, you

can adjust it using the following chart.

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SPA WATER CHEMISTRY AND BALANCE (continued)

Lowering pH Using Sodium Bisulfate

Calcium Hardness Adjustment

Use the included test strips to check the water hardness level and adjust it following below chart.

Lowering Calcium Hardness

If your household water supply is treated with a softener, mix the spa hard water with the soft water

according to the water volume ratio chart to lower the calcium hardness:

Initial level 1000 ppm 500 ppm 350 ppm 250 ppm

Desired level:

100 ppm

Water Volume Ratio

(Vhard water: Vsoft water)

1:9 1:4 2:5 2:3

Lowering Calcium Hardness Using Soft Water

Raising pH

Raising pH Using Sodium Bicarbonate

WARNING

Muriatic acid is a caustic chemical and liquid solution of sodium bisulfate (NaHSO

)

is highly acidic. Handle all chemicals with care and wear extra personnel protective

equipment including goggle and gloves. It is very important not to splash acid onto

your skin or clothing, or into your eyes.

Lowering pH

Lowering pH Using Muriatic Acid

Page 17

Volume 210 gal (795 L) 290 gal (1098 L)

Total Alkalinity 120 ppm 80 ppm 120 ppm 80 ppm

From→To

8.4→7.2

0.028 qt 0.018 qt 0.038 qt 0.025 qt

26 mL 18 mL 36 mL 24 mL

7.8→7.2

0.019 qt 0.013 qt 0.026 qt 0.017 qt

18 mL 12 mL 22 mL 16 mL

Volume 210 gal (795 L) 290 gal (1098 L)

Total Alkalinity 120 ppm 80 ppm 120 ppm 80 ppm

From→To

8.4→7.2

0.071 Lb 0.047 Lb 0.095 Lb 0.063 Lb

32 g 21 g 43 g 29 g

7.8→7.2

0.047 Lb 0.032 Lb 0.064 Lb 0.043 Lb

21 g 14 g 29 g 20 g

Volume 210 gal (795 L) 290 gal (1098 L)

Total Alkalinity 120 ppm 80 ppm 120 ppm 80 ppm

From→To 6.8→7.2

0.541 Lb 0.361 Lb 0.737 Lb 0.491 Lb

243 g 163 g 335 g 224 g

Raising Calcium Hardness

Volume 210 gal (795 L) 290 gal (1098 L)

m (CaCl

) 0.197 Lb 89 g 0.269 Lb 122 g

If the calcium hardness level in the spa water is lower than 100 ppm, add calcium chloride into the spa

water.

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Spa Tub Drainage

Turn off the spa control unit.

Connect the drain valve adaptor to a garden hose and point the other end

of the garden hose to a suitable draining area

(see drawing 14)

Remove the drain valve cap from outside of the spa tub and attach the

drain valve adaptor to the drain valve

(see drawing 14)

From inside of the spa tub, open the drain valve cap, water will start

ﬂ owing out from the garden hose.

When the water stops draining, disconnect the spa control unit from

the spa tub wall. Lift the spa tub wall from the side opposite the drain,

leading any remaining water to the drain and emptying the spa completely

(see drawing 15)

Attached the inﬂ ation hose

(7)

to the air blower inﬂ ation outlet on the

control unit.

Turn on the spa and press the button, aim the inﬂ ation hose at the

inlet/outlets on the spa tub and spa control unit to dry out any water in the

piping system

(see drawings 16 & 17)

Use a clean towel to wipe up any remaining water and moisture on the

spa tub and spa control unit.

Ensure the spa tub and spa control unit are thoroughly dried.

NOTE:

The enclosed plugs

(15)

can be used to cover the water inlet and

outlet connectors from the inside of the spa tub to prevent water from

ﬂ owing out.

Spa Tub Cleaning

If dirt is visible in the water or water becomes cloudy and proper water

chemistry does not clear it up, change the water and clean the spa tub.

See “Spa Tub Drainage” section on how to drain the spa.

While empty, remove the cartridge housing from inside of the spa tub wall,

clean and/or replace the ﬁ lter cartridge. Use a sponge and mild soap solution

to wipe away any soil or stains on the inside of the spa wall. Rinse thoroughly

before reﬁ lling with clean water.

IMPORTANT:

Do not use steel wool, hard brushes or abrasive cleaners.

Spa Tub Air Valve Fastening

Check the spa tub air valve for leakage and tightness before use. If air is leaking

from the air valve, use the provided wrench

(22)

to tighten the air valve as follow:

Make sure the spa tub is deﬂ ated, open the air valve cap and insert the

wrench

(22)

into the air valve body

(see drawing 18)

With one hand, hold the backside of the air valve base from the inside of

the spa tub wall and turn the wrench

(22)

clockwise.

IMPORTANT:

Never adjust the air valve base when the spa is in use or

ﬁ lled with water. Only use the air valve wrench if the air valve is loose or

there is leakage around air valve base. Do not over tighten the air valve: over tightening can damage the

valve. Just ensure the air valve is snug and not leaking.

Spa Cover

The attachment buckles of the cover are locking buckles. Two keys are provided in the plastic bag with the

manual and other accessories. Each buckle is marked with “locked” and “unlocked” symbols for easy operation:

put the key into the slot on the buckle and turn it to the appropriate position to lock or unlock the buckle

respectively.

To assure safety from unauthorized access, always put the cover on when spa is not in use and lock all buckles.

Always keep the keys out of reach of children. In case you misplace the keys, you can use any similar size ﬂ at

screwdriver to lock or unlock the buckles.

Inspect the spa cover regularly for leaks, premature wear and tear, damage, or signs of deterioration. Never use

a worn or damaged cover: it will not provide the level of protection required to prevent unsupervised access to the

spa by a child.

MAINTENANCE

Page 18

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Page 19

MAINTENANCE (continued)

Drain and clean the spa following the “Spa Tub Drainage” and “Spa Tub Cleaning” sections.

Reverse set up instructions to deﬂ ate and disassemble the spa tub, spa control unit and spa cover air

bladder.

To deﬂ ate the tub and the cover air bladder:

a) Open the deﬂ ation outlet cap

(27)

with the included bolt

wrench

(6) (see drawing 19)

b) Insert deﬂ ation hose adaptor

(28)

into the deﬂ ation outlet.

c) Insert inﬂ ation hose

(7)

over the deﬂ ation hose adaptor

(28)

d) Insert the other end of the inﬂ ation hose into the tub air valve

or cover air bladder valve.

e) Press the air bubble button to deﬂ ate.

f) When deﬂ ation is completed reverse above steps and

ensures the deﬂ ation outlet cap

(27)

is securely fastened.

Caution:

Only use for the purpose described in this manual.

Keep the inﬂ ation hose away from water or small objects when the

deﬂ ation function is activated to avoid damage to the blower motor.

Make sure all the spa components and accessories are thoroughly

clean and dry before storage. Air-dry the spa tub in the sun for an

hour before folding.

Fold the spa tub loosely and avoid any sharp corners to prevent

damage or leakage to the spa tub liner.

Prepare additional new cartridges for next time use.

Store the spa tub and accessories in a dry, temperature controlled, between 0º – 40ºC (32º – 104ºF),

storage location.

The original packing can be used for storage.

STORAGE

Spa Tub and Cover Air Bladder Repair

Use the enclosed repair patch to repair any puncture:

• Clean and dry the area to be repaired thoroughly.

• Remove the patch backing paper and press patch ﬁ rmly over the puncture. Smooth out the surface to

remove any air bubbles under the patch.

IMPORTANT

The ambient temperatures of air have an effect on the spa tub internal pressure. Air inside of the

spa tub may expand and contract with varying temperature leading to reduce pressure inside

of the spa tub. If this occurs, simply use the provided pressure gauge to check the internal air

pressure and add more air if necessary.

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TROUBLESHOOTING

Page 20

NO DISPLAY/SPA

CONTROL UNIT DOES

NOT WORK

HOUSEHOLD CIRCUIT

BREAKER TRIPPED

NOT HEATING

PROPERLY

BUBBLE AIR BLOWER

DOES NOT WORK

FILTRATION PUMP

NOT WORKING

WATER NOT CLEAN

PUMP CONNECTORS

ARE NOT LEVEL WITH

THE SPA CONNECTORS

TUB HAS A STRANGE

SHAPE

TUB LOSES AIR

PRESSURE

LEAKING BETWEEN SPA

TUB CONNECTORS AND

CONTROL UNIT

CONNECTORS

SPA IS TOO NOISY IN

FILTRATION MODE ONLY

• Spa is unplugged or off.

• Control panel cable plug loose.

• Power failure.

• RCD tripped.

• RCD broken.

• Circuit breaker under rated.

• Overloaded circuit breaker.

• An electrical fault in the line.

• Temperature set too low.

• Dirty ﬁ lter cartridge.

• Water temperature decreasing during

heater STANDBY mode.

• Heating element failed.

• Air blower pump is too hot.

• Dirty ﬁ lter cartridge.

• Filtration inlet and/or outlet clogged.

• Filter pump motor failed.

• Cartridge assembly not properly attached.

• Insufﬁ cient ﬁ ltering time.

• Dirty ﬁ lter cartridge.

• Improper water maintenance.

• Filtration inlet and outlet clogged.

• One characteristic of PVC is that

it changes shape, which is normal.

• Expanded internal air pressure by

strong sunshine.

• Air valve cap loose.

• Air valve base loose.

• Hole, cut or split on spa tub.

• Spa control base inlet/outlet connections

not securely tight.

• Spa control base inlet/outlet o-ring

missing/dirty.

• Control base components not securely

attached.

• Control base ground not level and ﬁ rm.

• Spa ﬁ lter motor failed.

• Ensure the spa is plugged and switched on.

• Ensure the control panel cable plug is ﬁ rmly

attached to the control base receptacle.

• Check power source.

• Reset the RCD.

• Contact Intex Service Center.

• Ensure correct circuit breaker rating.

• Provide a dedicated circuit breaker feeding the

spa electrical outlet only.

• Contact a qualify electrician to correct the

electrical fault.

• Increase the temperature and attach the spa

cover.

• Clean or replace the ﬁ lter cartridge in time.

• If heater is in STANDBY mode, press the ﬂ ame button

twice to heat up the water to the set temperature.

• Contact Intex Service Center.

• Turn off and unplug the spa. Let it cool down and

restart all over again.

• If problem persists contact Intex Service Center.

• Clean or replace the ﬁ lter cartridge in time.

• Check and clean ﬁ ltration inlet and outlet regularly.

• Contact Intex Service Center.

• Ensure the cartridge assembly is properly attached.

• Increase ﬁ ltration time.

• Clean or replace the ﬁ lter cartridge in time.

• Keep the spa water properly sanitized. Refer to the

chemical manufacturer’s instructions.

• Check and clean ﬁ ltration inlet and outlet regularly.

• Elevate the pump with wood or another type of

insulated material to bring the pump’s connectors

level with the spa’s connectors.

• Do not expose the spa to direct sunlight for extended period of time.

• Check the air pressure and release air if necessary.

During very hot weather, you must check to see whether it is

necessary to release some air. This is to avoid any possible

damage to the tub.

• Ensure air valve cap is securely closed.

• Fill up the spa tub with air then make sure the air valve

base is tighten, see “Spa Tub Air Valve Fastening” section.

• Put liquid soap and water in a squirt bottle and spray on

seams. If there is a leak it will bubble. After you ﬁ nd the leak,

clean and dry the leaking area, then apply the repair patch

that comes with your spa.

• Tighten inlet and outlet connections.

• Coat the o-ring with petroleum jelly for water proof.

• Remove grid from inside spa with a screwdriver,

ensure inlet/outlet O-ring is in place, clean and not

damaged.

• Ensure control panel, back cover and all inlet/outlet

are securely connected.

• Ensure ground is level, ﬁ rm and smooth.

• Replace the failed ﬁ lter motor with a new one.

PROBLEM CAUSE SOLUTION

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WARRANTY

Page 21

Your PureSpa has been manufactured using the highest quality materials and workmanship. All Intex

products have been inspected and found free of defects prior to leaving the factory. This limited

warranty applies only to the PureSpa only.

This limited warranty is in addition to, and not a substitute for, your legal rights and remedies. To the

extent that this warranty is inconsistent with any of your legal rights, they take priority. For example,

consumer laws across the European Union provide statutory warranty rights in addition to the

coverage you receive from this limited warranty: for information on EU-wide consumer laws, please

visit the European Consumer Center website at http://ec.europa.eu/consumers/ecc/contact_en/htm.

The provisions of this limited warranty apply only to the original purchaser and are not transferable.

This limited warranty is valid for a period of one (1) year from the date of the initial retail purchase.

Keep your original sales receipt with this document, as proof of purchase will be required and must

accompany warranty claims or the limited warranty will be invalid.

PureSpa Warranty – 1 Year

If you ﬁ nd a manufacturing defect in the PureSpa during the warranty period, please contact the

appropriate Intex Service Center listed in the separate “Authorized Service Centers” sheet. If the item

is returned as directed by the Intex Service Center, the Service Center will inspect the item and

determine the validity of the claim. If the item is covered by the provisions of the warranty, the item will

be repaired or replaced, with the same or comparable item (at Intex’s choice) at no charge to you.

Other than this warranty, and other legal rights in your country, no further warranties are implied. To

the extent possibly in your country, in no event shall Intex be liable to you or any third party for direct

or consequential damages arising out of the use of your PureSpa, or Intex or its agents’ and

employees’ actions (including the manufacture of the product). If your country does not allow the

exclusion or limitation of incidental or consequential damages, this limitation or exclusion does not

apply to you.

You should note that this limited warranty does not apply in the following circumstances:

• If the PureSpa is subject to negligence, abnormal use or application, accident, improper operation,

improper voltage or current contrary to operating instructions, improper maintenance or storage;

• If the PureSpa is subject to damage by circumstances beyond Intex’s control, including but not

limited to, ordinary wear and tear and damage caused by exposure to ﬁ re, ﬂ ood, freezing, rain, or

other external environmental forces;

• If the PureSpa is used for any commercial purposes;

• To parts and components not sold by Intex; and/or.

• To unauthorized alterations, repairs or disassembly to the PureSpa by anyone other than Intex

Service Center personnel.

The costs associated with the loss of pool water, chemicals or water damage are not covered by this

warranty. Injury or damage to any property or person is not covered by this warranty.

Read the owner’s manual carefully and follow all instructions regarding proper operation and

maintenance of your PureSpa. Always inspect your product prior to use. This limited warranty will be

void if use instructions are not followed.

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