Shark® Rocket® Ultra-light Upright Hv320 Series User Manual

HV320

Series • Série • Serie

INSTRUCTIONS

INSTRUCCIONES

™

sharkclean.com

1-800-798-7398

ENGLISH

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CONTENTS

THANK YOU

for purchasing the Shark

Rocket

Ultra-Light Upright

Important Safety Instructions � � � � � � � � � � � � � � � � � � � � � � � � � � � 3

Getting To Know Your Shark

Rocket

Ultra-Light Upright � � � 5

Assembling Your Vacuum � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 7

Choosing the Appropriate Setting � � � � � � � � � � � � � � � � � � � � � � � 8

Using the Motorized Floor Nozzle � � � � � � � � � � � � � � � � � � � � � � � 9

Using Your Vacuum in Above-Floor Mode � � � � � � � � � � � � � � � 10

Using the Dust-Away™ Hard Floor Attachment � � � � � � � � � � � � 11

Storage � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 12

Accessories � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 13

Maintaining Your Vacuum � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 15

Emptying the Dust Cup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Cleaning the Filters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Checking for Blockages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Bottom of Floor Nozzle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Troubleshooting Guide � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 19

Warranty � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 20

PLEASE READ CAREFULLY AND KEEP

FOR FUTURE REFERENCE�

This Owner’s Guide is designed to

help you get a complete understanding

of your new Shark Rocket.

If you should have a question,

please call the Customer Service line at

1-800-798-7398.

TECHNICAL SPECIFICATIONS

Voltage: 120V., 60Hz

Watts: 500W

Amps: 4.2A

registeryourshark.com

1-800-798-7398

TIP: You can ﬁnd the model number on

the rating label which is located below

the handle.

TIP: You can locate the date code

on one of the prongs of the power

cordplug.

RECORD THIS INFORMATION

Model Number: ___________________

Date Code: _______________________

Date of Purchase: __________________

(Keep receipt)

Store of Purchase: _________________

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ENGLISH

SAVE THESE INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USE

IMPORTANT SAFETY INSTRUCTIONS

HOUSEHOLD USE ONLY

To reduce the risk of electric shock, this vacuum cleaner has a polarized

plug (one blade is wider than the other)� As a safety feature, this plug will

ﬁt into a polarized outlet only one way� If the plug does not ﬁt fully into the

outlet, reverse the plug� If it still does not ﬁt, contact a qualiﬁed electrician�

DO NOT force into outlet or try to modify to ﬁt�

WARNING

TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY:

GENERAL WARNINGS

1. Your vacuum cleaner may consist

of a motorized nozzle, wand, hose,

and/or vacuum pod. This device

contains electrical connections,

electrical wiring, and moving

parts that potentially present risk

to the user.

2. Use only identical replacement

parts.

3. Carefully observe and follow the

instructions provided below to

avoid improper use of the appliance.

DO NOT use the vacuum for any

purpose other than those described

in this manual.

4. Before use, carefully inspect all

parts for any damage. DO NOT

use if any parts are damaged.

5. The use of an extension cord is

NOT recommended.

6. This vacuum cleaner contains

no serviceable parts.

USE WARNINGS

7. DO NOT allow the appliance to be

used by children. Close supervision

is necessary when used near

children. This is not a toy.

8. Always turn off the vacuum cleaner

before connecting or disconnecting

any motorized nozzles or other

accessories.

9. DO NOT handle plug or vacuum

cleaner with wet hands.

10. DO NOT use without filters in place.

11. Only use Shark® branded filters

and accessories. Failure to do so

will also void the warranty.

12. DO NOT damage the power cord:

a) DO NOT pull or carry vacuum

cleaner by the cord or use the

cord as a handle.

b) DO NOT unplug by pulling

on cord. Grasp the plug, not

the cord.

c) DO NOT run the vacuum cleaner

over the power cord, close a

door on the cord, pull the cord

around sharp corners, or leave

the cord near heated surfaces.

13. DO NOT put any objects into nozzle

or accessory openings. DO NOT use

with any opening blocked; keep free

of dust, lint, hair, and anything that

may reduce airflow.

14. DO NOT use if nozzle or accessory

airflow is restricted. If the air

paths or the motorized floor

nozzle become blocked, turn the

vacuum cleaner off and unplug

from electrical outlet. Remove all

obstructions before you plug in

and turn on the unit again.

15. Keep nozzle and all vacuum

openings away from hair, face,

fingers, uncovered feet, or

loose clothing.

16. DO NOT use if vacuum cleaner is

not working as it should, or has been

dropped, damaged, left outdoors, or

dropped into water.

17. Use extra care when cleaning

on stairs.

18. DO NOT leave the vacuum cleaner

unattended while plugged in.

19. When powered on, keep the

vacuum cleaner moving over the

carpet surface at all times to avoid

damaging the carpet fibers.

20. DO NOT place vacuum cleaner

on unstable surfaces such as chairs

or tables.

21. Your Shark® Vacuum may not

be designed to stand up on its own.

When taking a break from cleaning,

you may need to lean it against

furniture or a wall, or lay it flat

on the floor. Using the vacuum

for an application where the unit

lacks stability may result in

personal injury.

22. DO NOT use to pick up:

a) Liquids

b) Large objects

c) Hard or sharp objects

(glass, nails, screws, or coins)

d) Large quantities of dust (drywall

dust, fireplace ash, or embers).

DO NOT use as an attachment to

power tools for dust collection.

e) Smoking or burning objects

(hot coals, cigarette butts,

or matches)

f) Flammable or combustible

materials (lighter fluid, gasoline,

or kerosene)

g) Toxic materials (chlorine bleach,

ammonia, or drain cleaner)

23. DO NOT use in the following areas:

a) Poorly lit areas

b) Wet or damp surfaces

c) Outdoor areas

d) Spaces that are enclosed

and may contain explosive or

toxic fumes or vapors (lighter

fluid, gasoline, kerosene, paint,

paint thinners, mothproofing

substances, or flammable dust)

24. Turn off all controls before plugging

in or unplugging the vacuum.

25. Unplug from electrical outlet

when not in use and before

any maintenance or cleaning.

26. Hand wash with water only.

Washing with cleaning chemicals

could damage the unit.

27. During cleaning or routine

maintenance, DO NOT cut anything

other than hair, fibers, or string

wrapped around the brushroll.

28. Allow all filters to air–dry completely

before replacing in the vacuum to

prevent liquid from being drawn

into electric parts.

29. Make sure the dust cup and all

filters are in place after routine

maintenance.

30. If provided, secure the power

cord around the two cord hooks

during storage.

ENGLISH

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GETTING TO KNOW YOUR

SHARK

ROCKET

ULTRA-LIGHT UPRIGHT

WELCOME!

Congratulations on your

purchase. Use this instruction

manual to learn about your new

vacuum’s great features. From

assembly to use to maintenance,

you will ﬁnd it all in here.

MAIN UNIT

A Power Switch

B Handheld Vacuum

C Dust Cup Release

D Handheld Vacuum Catch

E LED Light

F Cord Hooks (not visible)

G Wand Release

H Wand

I Onboard Tool Clip

J Handheld Vacuum Storage Hook

K Lower Wand Release Pedal

L Brushroll Indicator Light

M Motorized Floor Nozzle

N Headlights

O Wall Mount

Wand

Release

Dust Cup

Release

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ENGLISH

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ASSEMBLING YOUR VACUUM

Insert the wand into the

motorized ﬂoor nozzle

connector until it clicks

into place.

Insert the handheld

vacuum into the top of

the wand until it clicks

into place.

Snap accessory

storage clip onto

the wand. Store

one accessory on

top holder and

one accessory on

bottom holder.

STEP 1

STEP 2

STEP 3

CLICK

CHOOSING THE APPROPRIATE SETTING

Slide the Power switch on the handheld vacuum to the appropriate speed setting.

Bare Floor, Area Rugs (I) – The brushroll spins slowly to clean bare ﬂoors and

delicate arearugs.

High Pile Carpets (II) – The brushroll spins faster to pick up debris below the

surface ofyour carpets.

NOTE: For deep cleaning per ASTM F 608 (embedded dirt in carpets) please ensure setting is on high

pile carpets (II).

ENGLISH

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USING YOUR VACUUM

IN ABOVE-FLOOR MODE

USING THE MOTORIZED

FLOOR NOZZLE

WAND HANDHELD

Wand

Release

Stand the vacuum upright. Step on

the foot pedal and pull the wand up

to disconnect it from the motorized

ﬂoor nozzle.

Press the Wand Release button on the

top of the wand to disconnect it from

the handheld vacuum.

Attach desired cleaning accessory. Attach desired cleaning accessory.

STEP 1 STEP 1

STEP 2 STEP 2

NOTE: Before vacuuming your

delicate area rugs or carpet, refer to

the manufacturer’s recommended

cleaning instructions.

WHAT DOES THE BRUSHROLL

INDICATOR LIGHT MEAN?

Solid Green

The brushroll is on and working as

it should.

Solid Red

There is a jam in the brushroll area.

Turn your vacuum o and remove

the blockage.

Plug the unit in and recline the wand,

then choose your ﬂoor setting to

start cleaning.

NOTE:

The motorized ﬂoor nozzle

and handheld vacuum have LED lights

that illuminate the ﬂoor surface being

cleaned. The lights turn on automatically

in either speed setting.

TIP: You can attach the handheld

vacuum directly to the motorized ﬂoor

nozzle for convenient stair cleaning.

ENGLISH

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STORAGE

USING THE DUST–AWAY

™

HARD FLOOR ATTACHMENT

TIP: If your unit came with an

accessory bag, you can hang the bag

on the wall mount with the vacuum.

Press the Wand Release button on

the top of the wand to release the

handheld vacuum. Align the catch on

the bottom of the handheld vacuum

with the storage hook on the wand.

Slide handheld vacuum down so that

the catch hangs from the storage hook.

Wrap the cord around the two cord hooks.

OPTION 1

Handheld

Vacuum Catch

Handheld Vacuum

Storage Hook

Use the included wall mount.

Drill two

5/16″ holes and insert plastic anchors*

into the wall. Using a Philips screwdriver,

screw the wall mount into the plastic

anchors. Hook the catch on the bottom

of the handheld vacuum onto wall

mount.

* Plastic anchors and screws sold

separately.

OPTION 2

IMPORTANT: DO NOT use the

Dust-Away Hard Floor Attachment

without the Microﬁber Pad.

MICROFIBER PAD CARE

Machine or hand wash the pads

separately in warm water with

liquid detergent.

DO NOT use bleach or fabric softeners

as they may damage the pads or

leave a coating that will reduce their

cleaning performance.

Tumble dry low or line dry to extend

the life of the microﬁberfabric.

For the best results, replace your

microﬁber pads every 3 to 4 months.

STEP 1

STEP 2

Slip two tabs between the nozzle and

the duster base and attach them to the

front fasteners.

Pull the other two tabs tightly around

to the back fasteners. Ensure the pad

is ﬂat against the bottom surface and

tightly secured.

Slide the power switch to setting l (Bare

Floors, Area Rugs) to clean hard ﬂoors.

Do not use to clean damp ﬂoors or wet/

sticky messes. Use only pads provided

by Shark®.

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ENGLISH

ACCESSORIES

A 12″ Crevice Tool

Clean in tight spaces or reach

baseboards and ceilings with this

slim crevice tool.

B Pet/Upholstery Tool

Perfect for grabbing pet hair

and lint from furniture and other

upholstered surfaces.

C Duster Crevice Tool

Two cleaning tools in one. The

crevice tool gives you extended

cleaning reach for small spaces,

while the dusting brush cleans

a multitude of surfaces.

D Mini Motorized Brush

Picks up pet hair and loose debris

and powerfully cleans dander out of

upholstery and surfaces. Cannot be

used with the Flexible Hose.

E Dust-Away™ Hard Floor

Attachment with Microﬁber Pad

Direct suction for big crumbs and

debris. The washable, reusable

microﬁber pad dusts hardwood and

tile ﬂoors.

F Dusting Brush

Dust shelves, baseboards, window/

door frames, and much more. Turn

the brush head to adjust the angle

to the surface you’re cleaning.

G Under-Appliance Wand

Clean under and behind hard-to-move

appliances and furniture with this

adjustable 36” tool. Flip the extension

piece over to clean the underside

of appliances.

H Flexible Hose

Stretch and ﬂex this extension hose

to clean around objects and get into

hard-to-reach spaces. Attach the

crevice tool or another accessory

depending on what you are cleaning.

There are a variety of accessories that

are compatible with this vacuumseries.

Your Quick Start Guide shows the

accessories that are included with

your model.

To purchase additional accessories,

go to sharkclean�com

A B

C D

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IMPORTANT: Clean the dust screen

inside the dust cup as required.

NOTE: Empty dust cup when debris

reaches the MAX ﬁll line.

MAINTAINING YOUR VACUUM

EMPTYING THE DUST CUP

1 Press the Wand Release button on

the top of the wand to disconnect

it from the handheld vacuum.

Remove the dust cup from the

handheld vacuum by squeezing the

two Dust Cup Release buttons on

both sides of the base at the same

time and pulling it out.

2 Hold dust cup over a trash bin and

press the Empty button on the front

of the dust cup. The bottom lid will

open, allowing the debris to fall out.

3 Once dust cup is empty, close the

bottom lid and insert dust cup back

into handheld vacuum until you it

clicks into place.

RECOMMENDED FILTER CLEANING

SCHEDULE:

Pre-Motor Filter Kit

(Foam & Felt)

XPMFK320

Clean once a month.

Post-Motor Filter

Clean once a year.

1084FTV320

CLEANING THE FILTERS

1 Pre–Motor (foam and felt):

Lift the latch on the top of the

handheld vacuum to remove the

ﬁlter cover. Take out ﬁlters and

tap loose dirt o them. If more

cleaning is needed, rinse ﬁlters with

water only and let them air-dry

completely. To reinstall them, insert

the felt ﬁlter ﬁrst, place the foam

ﬁlter on top of it, and replace the

ﬁlter cover.

2 Post-Motor:

Lift o the post–motor ﬁlter cover

below the handle of the handheld

vacuum. Remove the ﬁlter, rinse it

with water only, and let it air–dry

completely. Replace the ﬁlter, then

close the cover, pressing it until it

clicks into place.

Foam

Felt

Monthly

Empty

Dust Cup

Release

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ENGLISH

MAINTAINING YOUR VACUUM – Continued

CHECKING FOR BLOCKAGES:

HANDHELD AND WAND

1 Remove the wand from the

handheld vacuum and check

all dust cup intake openings.

2 Remove the ﬂoor nozzle from

the wand and check the wand

for blockages.

TIP: Ensure the bottom of the ﬂoor

nozzle is completely sealed and locked

before using.

TIP: You do not need any tools to open

the ﬂoor nozzle—just a coin.

BOTTOM OF FLOOR NOZZLE

1 Use the edge of a coin to open the

three locks on the bottom of the

ﬂoor nozzle.

2 To access the brushroll, remove

the cover from the bottom of the

ﬂoor nozzle. Shine a ﬂashlight into

the nozzle to check for possible

blockages in the airway.

3 Run scissors along the groove in

the brushroll to cut or clear away

any string, carpet ﬁbers, hair, or

other debris.

4 To reinstall the cover, line it up,

then rotate down until it clicks into

place. Use the edge of a coin to

close the three locks on the bottom

of the nozzle.

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ENGLISH

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TROUBLESHOOTING

GUIDE

Vacuum is not picking up debris� No suction or light suction�

(Refer to Maintenance section for more information�)

• Check ﬁlters to see if they need cleaning. Follow instructions for rinsing and

completely air-drying the ﬁlters before reinserting in the vacuum.

• Dust cup may be full; empty dust cup.

• Check ﬂoor nozzle for blockages; clear blockages if required.

• Remove any string, carpet ﬁbers, or hair that may be wrapped around the brushroll.

Vacuum lifts area rugs�

• Suction is powerful. Take care when vacuuming area rugs or rugs with delicately

sewn edges.

• Turn o the unit to disengage the brushroll. To restart, slide the Power switch to the

Bare Floors, Area Rugs setting.

Brushroll does not spin�

• If Brushroll Indicator Light on the ﬂoor nozzle turns red, the brushroll has stopped

spinning. Immediately turn o and unplug vacuum and remove blockage. Plug back

into electrical outlet unit into an electrical outlet and turn vacuum on.

• If Brushroll Indicator Light on the ﬂoor nozzle is green, the blockage has been

successfully cleared. If the light is still red, please contact Customer Service at

1-800-798-7398.

Vacuum turns o on its own�

This vacuum is equipped with a motor-protective thermostat so it will shut o if it

overheats. Should this occur, perform the following steps to restart the motor-protective

thermostat:

1. Turn vacuum o and unplug it.

2. Empty dust cup and clean ﬁlters (see Maintenance section).

3. Check for blockages in hose, accessories, and inlet openings.

4. Allow unit to cool for a minimum of 45 minutes.

5. Plug in vacuum and turn it on.

FIVE (5) YEAR

LIMITED WARRANTY

The 5-Year Limited Warranty applies to purchases made from authorized retailers of SharkNinja

Operating LLC. Warranty coverage applies to the original owner and to the original product only

and is not transferable.

SharkNinja warrants that the unit shall be free from defects in material and workmanship for a

period of 5 years from the date of purchase when it is used under normal household conditions and

maintained according to the requirements outlined in this instruction manual, subject to the following

conditions and exclusions.

What is covered in my warranty?

1. The original unit and/or non-wearable components deemed defective, in SharkNinja’s sole

discretion, will be repaired or replaced for up to 5 years from the original purchase date.

2. In the rare event that a replacement unit is issued, the warranty coverage ends six months

following the receipt date of the replacement unit or the remainder of the existing warranty,

whichever is greater. If the unit is replaced, SharkNinja reserves the right to replace the unit with

one of equal or greater value.

What is not covered in my warranty?

Our Customer Service/Product Specialists are available to provide all the warranty service options

available to you including the possibility of upgrading to our VIP Warranty Service Options for select

product categories.

1. Normal wear and tear of wearable parts such as foam ﬁlters, HEPA ﬁlters, pads etc., which require regular

maintenance and/or replacement to ensure the proper functioning of your unit are not covered by this

warranty.

2. Any unit that has been tampered with or used for commercial purposes.

3. SharkNinja will cover the cost for the customer to send in the unit to us for repair or

replacement. A fee of $19.95 for return shipping costs will be charged at the time of return

shipment of the repaired or replacement unit.

Damage caused by misuse, abuse, or negligent handling, or damage due to mishandling in transit.

5. Consequential and incidental damages.

6. Defects caused by or resulting from damages from shipping or from repairs, service, or alteration

to the product or any of its parts which have been performed by a repair person not authorized

by SharkNinja.

7. Products purchased, used or operated outside of North America.

Problems with your unit/How to get service

If your appliance fails to operate properly while in use under normal household conditions within

the warranty period, visit sharkclean.com for product care/maintenance self-help. Our

Customer

Service

and product specialists are also available at 1–800–798–7398 to assist with product support

and warranty service options.

How to initiate a warranty claim

You must ﬁrst activate your warranty by registering your unit online at sharkclean.com/customersupport.

(Note: Purchases made directly from SharkNinja are automatically registered with us and the warranty

activated.) Alternatively you can call 1-800–798-7398 to have a customer care specialist assist you. Please

note you must call 1-800–798-7398 to initiate a warranty claim. Return and Packing Instruction information

will be provided at that time.

The customer care line is open Monday-Saturday, 7am-11pm EST and Sunday, 9am-8pm EST.

Replacement parts are available for purchase at sharkclean.com. For more information on what is

classiﬁed as wearable and non-wearable parts, please visit sharkclean.com/warranty.

This warranty gives you speciﬁc legal rights, and you also may have other rights that vary from state to state.

Some states do not permit the exclusion or limitation of incidental or consequential damages, so the above

may not apply to you.

@sharkcleaning

SharkNinja Operating LLC

US: Needham, MA 02494

CAN: Ville St-Laurent, QC H4S 1A7

1-800-798-7398

sharkclean�com

Illustrations may dier from actual product. We are constantly striving to improve

our products; therefore the speciﬁcations contained herein are subject to change

withoutnotice.

SHARK are registered trademarks of SharkNinja Operating LLC.

DUST–AWAY and ROCKET are trademarks of SharkNinja Operating LLC.

For SharkNinja U.S. Patent information, visit sharkninja.com/USPatents

HV320Series_IB_E_Mv3

PRINTED IN CHINA / IMPRIMÉ EN CHINE / IMPRESO EN CHINA

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